- Return Policy
- Making a Return
Shopping & Payment
- Promotion Codes
- Payment Method
- Canceling or Changing an Order
SHIPPING & HANDLING
You can expect your items to arrive within 7 – 10 business days unless otherwise stated via email. Your items may arrive sooner than the estimated delivery date. Please also note that the estimated delivery date is an estimate only and is not guaranteed.
Shipping Method: Pending order verification and credit approval, orders will arrive as specified below. Orders placed with Standard shipping will ship within 1–5 business days. Saturday, Sunday, and holidays are not considered business days. Krooluhv reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on Krooluhv.com.
Standard: arrives within 7–10 business days of shipping.
Shipments to Puerto Rico, the US Virgin Islands, Guam, the Marshall Islands, the Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Please allow 8 to 12 business days for delivery.
Please note: Pre-Order allows you to order items that are not immediately available for shipping and, therefore, won’t ship until a later date. You can expect your pre-ordered items to arrive by the expected delivery date, which is shown for each pre-order item during checkout and included in your Pre-Order confirmation email. Pre-ordered items may arrive sooner than the expected delivery date. Please also note that the expected delivery date is an estimate only and is not guaranteed. You will be notified via email if there is an issue that will delay your delivery beyond the expected delivery date.
- Orders shipping to North America, South America, Antarctica, Europe, Asia, Africa and Australia
- Duties and taxes are the responsibility of the customer and may be levied upon delivery.
- Shipping estimates do not include custom clearance times.
- Most backorders ship within 2 weeks.
- Orders are billed in US dollars.