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Return Policy
[vc_row][vc_column width=”1/3″][vc_custom_heading text=”Customer Service / General” font_container=”tag:h2|font_size:11|text_align:left” use_theme_fonts=”yes” link=”url:http%3A%2F%2Fwww.krooluhv.com%2Fcustomer-service%2F|||”][vc_empty_space][vc_column_text]Shipping
[/vc_column_text][vc_column_text]International Shipping
- International Policy
- Order Status & Tracking
- Shipping & Handling
- Shipping Rates
[/vc_column_text][vc_column_text]Returns
- Return Policy
- Making a Return
[/vc_column_text][vc_column_text]Shopping & Payment
- Promotion Codes
- Payment Method
- Canceling or Changing an Order
[/vc_column_text][vc_column_text]Gift Services
[/vc_column_text][vc_column_text]Account Information
[/vc_column_text][vc_column_text]About Our Products
[/vc_column_text][vc_column_text]Privacy Notice
[/vc_column_text][vc_column_text]Frequently Asked Questions
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RETURN POLICY
MAKING A RETURN
We want you to be satisfied with your Krooluhv.com purchases. If that’s not the case, we’ll gladly accept merchandise for return, provided it:
-Is in new condition
-Hasn’t been washed, worn, or altered
-Is accompanied by the original invoice
-Is returned according to the schedule below
TIMING FOR A RETURN
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WITHIN 60 DAYSFull-Price Items |
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WITHIN 30 DAYSSale Items & |
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CANNOT RETURNPersonalized Items |
ALLOW UP TO TWO WEEKS TO PROCESS YOUR RETURN
It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.
PURCHASES WITH CREDIT CARDS
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PURCHASES WITH GIFT CARDSIf any portion of your purchase was paid for by gift card, you will receive the full value of your return on a Krooluhv.com Virtual Gift Card. |
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PURCHASES WITH PAYPAL OR PAYPAL CREDITPayPal purchases will be reimbursed directly to your PayPal or PayPal Credit account. |
All returns must conform to the guidelines of our return policy and must be accompanied by the original invoice.
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